Look and Feel
Platinumplay.co.uk has a slightly risqué, old-school casino feel to it. The black and red color scheme with silver accents makes it feel almost a little dangerous. Unfortunately, this theme is not fully utilized over the rest of the site, so it can be a bit of a shock going from the ritzy front page to simple white backgrounds and tiny text in many of the more technical sub-pages.
Security and Banking
In terms of banking, Platinumplay.co.uk has a lot of options to choose from, including several which offer you a ten percent bonus on top of the casino’s own bonus offers. Withdrawals are simple and reliable, but sometimes a little slow. Some customers also have some slight privacy issues with Platinumplay.co.uk and other casinos from the Fortune Lounge group, since they occasionally send promotions and offers directly to your house. If you highly value your privacy, you may wish to consider another option.
Platinumplay.co.uk proudly displays its Safe and Fair seal, which is officially given out by eCOGRA, an organization which monitors all transactions and gameplay to ensure fair dealing.
Software and Games
With nearly 500 games, Platinumplay.co.uk has a wide range to choose from, including an impressive variety of slots. The games are run by Microgaming™, which means that they’re uniformly great-looking. The casino offers practice rounds on nearly all of its games, which is good for the novice player who doesn’t want to risk real money until they’re sure of the rules and strategies.
Platinumplay.co.uk has a great reputation for customer service and has 24/7 support available on a ton of platforms, including Skype, iMessage, and other popular clients, in addition to its own web-based live chat, email, and phone. Support is also available in languages as diverse as Portuguese and Finnish.